Terms of Service

Data Collection and Usage

We collect product catalogs, store locations, inventory levels, real-time availability, and engagement metrics. We use this data solely for the purpose of providing and improving our Store Locator and related services.

Data Retention and Deletion

Data is retained while you use our service. Upon account closure, you may request data deletion by submitting a written request to our support team.

Data Sharing

We do not sell your data to third parties. Any sharing of data is limited to what's necessary to provide and maintain our services.

Data Security

We implement comprehensive security measures including:

• End-to-end encryption for all data transmissions
• Regular security audits and vulnerability assessments
• Multi-factor authentication for account access
• Continuous monitoring for suspicious activity
• Geographically diverse backup systems

Data Access and Portability

You can download your data directly from your dashboard or request a full export by contacting our support team.

Data Breach Protocol

In the event of a data breach, we will notify affected customers within 72 hours of discovery. We will provide a detailed breach report and implement immediate security measures to prevent future incidents.

Google API Usage

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Regulatory Compliance

StoreLocators.com complies with GDPR, CCPA, and other applicable data protection regulations. We respect your rights to access, modify, and delete your personal information.

Policy Updates

We may update these terms from time to time. Significant changes will be communicated to you via email or through a notice on our platform.

Law Enforcement Requests

We comply with valid law enforcement requests for data. When legally permitted, we will notify affected customers of such requests.

AI/Machine Learning

We use AI and machine learning technologies to enhance our services, including improving product discovery and inventory tracking accuracy.

Usage Limitations

Reselling of data obtained through our service is prohibited without express written permission. Unauthorized use may result in account termination.

Intellectual Property & Access Restrictions

The following activities are strictly prohibited:

• Reverse engineering of our platform or services
• Unauthorized account sharing or credential sharing
• Automated scraping or data extraction beyond normal platform use

Service Uptime & Guarantees

We target 100% service uptime and maintain redundant systems to ensure reliability. In cases of prolonged service disruptions, we offer compensation in the form of service credits.

Dispute Resolution

Any disputes arising from use of our services will be resolved through mediation in accordance with Ontario law.

Contact

For questions about these Terms of Service, please contact us at support@storelocators.com.